- Ownership: this website is a property and is ruled by the society Sucesores de Lorenzo Estepa Aguilar, S.A. – Tax Address: Estepa-Guadix road Km. 18,3 Puente Genil (Córdoba) – Spain
- Email: email@example.com
- Phone number: 957 600 296
- ID: A14052807
- Data registration in the Commercial Registry: Commercial Registry from Cordoba. Sheet 43, volume 218, page 3637. 1st inscription.
- Description of the service: Through Membrillo San Lorenzo Shop, you´re allowed to purchase products such as Quince Jam, First Quince, Quince jelly, Homemade Quince and Fruit sweets. Spanish will be the language used in the contract between the company and the buyer. The purchase process of Membrillo San Lorenzo Shop will be as following:
- By selecting the product, it will be added to shopping cart.
- Once the selection of all the products is done, an estimation of the shipping costs will be displayed according to the weight of the order, and it´s totalized along with the products.
- The user will be able to purchase the products by Registration ( which implies the introduction of personal data) or via guest (without registration)
- Finally, a summary of the articles acquired will be displayed, payment method, delivery way and the acceptance of the terms and conditions of the Service as well as the option to confirm the purchase and for connecting to the payment gateway..
During the purchase process, you´ll be able to modify the necessary conditions (quantity, address…) by clicking back in the same process and updating the cart prior to the definitive purchase.
Once the purchase is done, it will be confirmed by sending an email to the registration email or the one determined by the guest user.
- Age In relation to the use of the Service, you declare being an adult and that you´re in possession of the legal and necessary capabilities to agree with this contract and to use it according to its terms and conditions, that you fully understand it and that all the information provided is true, complete and accurate.
- Delivery of the product We perform deliveries across the entire peninsular area in 24/72 working hours. Such delivery time starts at the moment Membrillo San Lorenzo receives the income or transference in question. The delivery date in your address may change according to the availability of the chosen product, the shipping area or due to specific situations of each order. It may also change as a result of extraordinary reasons of the transportation company or due to issues in the delivery of the merchandise. With respect to the schedule, it´s not possible establishing one in concrete but our recommendation to the customer is being at the right location for the reception of the product from 9:00 to 19:00 in workdays. Otherwise, in case the product purchased is not available, you´ll be notified so you can choose whether accepting a different product or the reimbursement of the quantity payed in a maximum period of 30 days. When you receive the product, checking that everything is correct is up to you. In case of any discrepancy or problem, you´ll have to get in touch with Membrillo San Lorenzo via email (firstname.lastname@example.org) and we´ll get back to you as soon as possible to solve the problem afterwards
- Price and taxes The prices of the products that appear in Membrillo San Lorenzo shop are indicated in Euros (€), having added the current value-added tax of each moment to such price. The purchases performed by individuals who are exempt from the payment of the value-added tax shall send an email with their ID/VAT to the company so they can expend an invoice exempt from the VAT.
- Shipping costs there will be a variable quantity added to the prices of each product for the shipping costs. Such quantity will vary according to the transport agency fare, being this figure calculated automatically in the shopping cart and according to the destination of the merchandise. The shipping costs won´t be charged to the customer when the total payment of the order is higher than 60€
- Payment method The online payment of the products will be possible via:
- VISA credit card, MasterCard, American Express
- Bank transfer
We´d like to inform our customers that the transactions that take place in the online shop are performed in a safe payment gateway by using the SSL technology to guarantee the security in the data transmission in every moment.
- Right of withdrawal and returns Cancellation of the order according to the European and Spanish legislation in terms of consumers and users. The right of withdrawal won´t be possible in case of perishable products or other products that can expire quickly. To solve any other issue or cancel your order before it comes out from the company Membrillo San Lorenzo, get in touch by phone 957 600 296 or directly via email email@example.com.
- Security The website uses information security methods which are usually accepted by the industry, such as firewalls, access control procedures and cryptograph mechanisms, all of that with the purpose of avoiding the unauthorized access of data. To achieve these goals, the user/customer accepts that the provider gathers data for the purpose of the correspondent authentication in the access controls. Any purchase process as well as the transmission of personal data and the payment methods are performed safely through the SSL protocol. However, MEMBRILLO SAN LORENZO cannot guarantee the total future security of the Service although promises to establish the pertinent measures to solve any kind of issue in the less possible time. The customer promises to notify immediately any situation which might lead to an user identity fraud to MEMBRILLO SAN LORENZO by phone 957 600 296 or email firstname.lastname@example.org
- Complaints and actions derived from the contract The provision of services by Membrillo San Lorenzo is ruled by the Spanish legislation, so to solve the possible problems that may arise from the present shop online, the Customer and Membrillo San Lorenzo agree to follow the procedures of the judges and courts from Cordoba(Spain), with express waiver to any other jurisdiction that may correspond them. To simplify the resolution of complaints through civil proceedings and to reduce the costs, we don´t exclude the possibility of following the procedures of an equity arbitrage from the Arbitrage Court of the Chamber of Commerce and Industry
- Customer service For any other consultation, issue or complaint, you can get in touch directly with the company by:
- Phone number: 957 600 296
- Email: email@example.com
- Zip code: Estepa-Guadix road km.18.3, C.P.14.500 Puente Genil (Córdoba). Section 28.